Setting up your home
in Luxembourg

Relocating to Luxembourg and setting up a home comes with its challenges. Here are some suggestions to help you with getting your household going.

Connect to Internet, television, and telephone

If you are renting your accommodation in Luxembourg, the Internet, television, and telephone might already be included in the rent. If that is not the case, you can get a package deal from one of the Luxembourg providers. Bear in mind that it will take a while to get an appointment with a provider. If you know the details of your rental agreement before arriving in Luxembourg, try getting an appointment with a provider before you arrive in the country, just to make sure that you will have Internet when you move in.

Electricity, gas, and fuel oil (mazout)

You can continue with the providers that the owner or previous tenant has already contracted, or you can engage a different provider. You can choose an electricity provider from this list and a gas provider from this one.

In Luxembourg, standard home electrical sockets are 220 volts AC and use the European two-pin plug. Don’t forget to buy an adaptor for the electrical goods you have brought from other countries that have different voltages.

You can follow the steps listed on the Creos Luxembourg website on how to get a new electricity or gas supplier. Contact them for emergency services and troubleshooting as well.

Bear in mind that many households in Luxembourg do not use natural gas for the heating systems but fuel oil, the so-called mazout. Search online for a mazout company that services your area and can home deliver the fuel oil for you.

Water

In Luxembourg, tap water is safe to drink. When you move in, contact the Water Service (Service des Eaux) of your municipality (commune) to get a water supply contract. Notify them about your move-in date and the number on the water meter on the date of your move-in.

Waste

In Luxembourg, waste bins are color-coded:

  • Grey for general waste;
  • Blue for paper waste;
  • Brown or green (depending on your area) for glass;
  • Green or brown (depending on your area) for organic matter

Charges depend on collection frequency and weight.

However, you can also recycle glass, paper, plastic, and batteries at public collection stations. Also, for plastic, tins, and cartons, you can sign up with Valorlux, a municipality service that provides recycling bags that will be picked up periodically.

Insurance

In Luxembourg, health and car insurance is mandatory. Although not mandatory, it is highly advisable to het an elective home insurance as well

Health insurance
All Luxembourgish citizens and all residents who are employed or self employed in Luxembourg and their family are covered for basic healthcare through CNS- Luxembourg (The National Health Fund.) EU citizens can use their European Health Insurance Card for emergency treatment. Foriegn residents who do not work in Luxembourg and do not pay for social security need to get private health insurance.

Car insurance
If you live in Luxembourg, it is mandatory to have car insurance for your vehicle, called Responsabilité Civile auto, which intervenes when you are involved in an accident that resulted in damages to a third party.
There are two types of car insurance:

  • Third-Party Insurance (Assurance au tiers)– the basic insurance, which intervenes when you are involved in an accident that resulted in damages to a third party.
  • A Complete Insurance (Assurance tous risques) or Casco- covers you in cases of accidents, fire, ice, theft, and damage to the car.

Home insurance
Building insurance is not mandatory in Luxembourg. However, for your protection, it is advisable to buy Home Insurance (Assurance Habitation) to cover you in case of natural disasters (earthquakes, fires, floods), vandalism, theft

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